Leadership Archives - The HR Hub

Is Call Centre high staff turnover an ever present necessary evil?

admin
December 6, 2017
Leadership / Performance Management
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Any manager that has run or worked with a call centre knows that the recruitment treadmill is a constant grind that operates on an ongoing basis. It is a process…

Does your Management Team give 100%?

admin
September 27, 2016
Employee Experience / Leadership / Performance Management
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Hundred Percenters are those employees who give 100% commitment, energy and motivation to their jobs. Hundred percenters make things happen, go the extra mile, have the best interests of the organisation and its clients at heart and they do not make excuses for poor performance.

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Is Call Centre high staff turnover an ever present necessary evil?

Does your Management Team give 100%?

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