Is Call Centre high staff turnover an ever present necessary evil?
Any manager that has run or worked with a call centre knows that the recruitment treadmill is a constant grind that operates on an ongoing basis. It is a process…
Any manager that has run or worked with a call centre knows that the recruitment treadmill is a constant grind that operates on an ongoing basis. It is a process…
When did we stop caring about the people we work for and with? Sure we say we care about our friends and family and yes we say that caring about…
Hundred Percenters are those employees who give 100% commitment, energy and motivation to their jobs. Hundred percenters make things happen, go the extra mile, have the best interests of the organisation and its clients at heart and they do not make excuses for poor performance.